Privacy Notice
Effective 12 September 2026 · Notice version 2026-09-12
nod collects the information you enter in the referral intake, including contact details, project context, relationship and qualification details, attribution, and email-verification records. We also process security data such as HMAC-hashed IP, session, and email dimensions.
Why we use the data
We use it to review and follow up on referrals, verify submitters, prevent abuse, operate the service, satisfy legal requests, and improve the intake using non-identifying funnel events. We do not use referral data for advertising audiences or retargeting.
Providers
Neon stores the authoritative lead record. Resend delivers verification and operational email. Vercel hosts and protects the application. Approved model providers process bounded conversation text through Vercel AI Gateway to answer business and referral questions and structure an opportunity. Before that text leaves nod we remove email addresses, phone numbers, the name recorded as the submitter, and anything that looks like a credential or an ID number. Your name, address and number are never sent as part of your draft. Every request asks Vercel AI Gateway to route only to providers that do not train on that text, and Vercel states that AI Gateway itself does not train on or retain it. Journal articles are published from nod's own repository, with no third-party content provider.
Retention
- Drafts, sessions, and transcripts: 14 days.
- OTP records: 30 days.
- Abuse records and unknown questions: 90 days.
- Ordinary submitted, rejected, or non-converted leads: 12 months.
- Accepted, converted, or reward-related leads: 24 months.
Your choices and rights
You may ask to access, correct, or delete information associated with your email, subject to applicable legal requirements. Use the contact form and choose “Privacy request”. We may verify your identity before acting.
If you share information about another person, you are responsible for having authority to do so and for giving them appropriate notice.